At some point in your career, if not more than once, you will come across the dreaded “difficult” customer. Whether it is on a project or whether it be as a business owner, we have all had them and we have all probably had similar experiences with these kinds of...
In life you have the right to say no, but somehow in business, you don’t always feel that you can, and that is one of the many reasons projects fail unfortunately. Too many projects start out on the back foot where the deadlines and scope to be delivered within that...
As a project manager, some of the first things you learn is to raise risks, document everything and escalate issues where required. Now not everybody understands this, and sometimes you need to almost “educate” your client in a way as to how their project will be...
In the modern delivery environment, we need teams that are both committed to complete the task at hand as well as have the focus to see it through the difficult times and the easy times to reach the end goal on time and within budget. However, this is a mixture that...
In today’s rushed world, business and projects do not exist in isolation and as such they are also affected by the rush that we tend to do things in. Everything needs to happen yesterday and by tomorrow everything will have a different meaning than what it had...
Similar to previous posts about managing during a crisis, and micromanagement of teams, there are also situations where you as the manager in a crisis could fall into the trap of managing the “little” things and by doing so bog your team down to such an extent that...
