Is your best really good enough?

Is your best really good enough?

Your best is not good enough!  If you say it out loud like that, it almost sounds like a line out of a movie, or something a drill sergeant will shout at his troops. It could however be applied to management and leadership as well in the sense of continuous...
What if I told you there are no difficult customers?

What if I told you there are no difficult customers?

At some point in your career, if not more than once, you will come across the dreaded “difficult” customer. Whether it is on a project or whether it be as a business owner, we have all had them and we have all probably had similar experiences with these kinds of...
Commitment does not equal focus

Commitment does not equal focus

In the modern delivery environment, we need teams that are both committed to complete the task at hand as well as have the focus to see it through the difficult times and the easy times to reach the end goal on time and within budget. However, this is a mixture that...
How not to suffocate your team, and let them get on with it

How not to suffocate your team, and let them get on with it

Similar to previous posts about managing during a crisis, and micromanagement of teams, there are also situations where you as the manager in a crisis could fall into the trap of managing the “little” things and by doing so bog your team down to such an extent that...
A good workman never blames his tools

A good workman never blames his tools

In business today we have a multitude of tools that can assist us in delivering on client projects, business deliverables and a whole suite of tools to assist you in running your business better. In some cases however, we are so overwhelmed by the sheer amount of...